tebaknomor Platform Account Terms

When you create a tebaknomor account, you enter into a service agreement with our platform. We set out the conditions under which you may access our sportsbook, live-dealer tables, slots, and esports markets, as well as the rules governing deposits, withdrawals, and dispute resolution. This guide explains your obligations and our commitments in plain language, covering account opening, payment methods, bonus terms, and jurisdiction compliance.

Our tebaknomor terms are designed to protect both you and our platform. We enforce fair-play standards, prevent fraud, and ensure transparent settlement of all outcomes. At the same time, we recognise your rights as an account holder—including access to your balance, transaction history, and support when disputes arise. Understanding these terms before you deposit helps you use tebaknomor confidently.

This is not a legal document meant to substitute for qualified counsel; it is an overview of how we operate and what we expect from our users. Local law in your jurisdiction may impose additional requirements we observe as a matter of course.

Account Opening and Your Eligibility on tebaknomor

Who Can Open a tebaknomor Account

We invite users to create a tebaknomor account in jurisdictions where our services are legally available. We do not offer accounts in jurisdictions where online gaming is prohibited by local law. By registering, you confirm that you are of legal age in your location, that you have the right to enter into a binding agreement with tebaknomor, and that you will comply with all applicable local laws. Users based in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta in supported regions may access tebaknomor freely; users elsewhere are responsible for verifying compliance with their own jurisdiction's laws.

Registration Information and Account Security

During registration on tebaknomor, you provide an email, password, and personal details (name, phone, date of birth). We ask that you keep your password secure and do not share it with others. If you believe your tebaknomor account has been compromised, contact our support team immediately. We are not liable for unauthorised access if you have disclosed your credentials or failed to secure your device. You are responsible for all activity on your tebaknomor account, whether by you or anyone else using your login.

Deposits, Withdrawals, and Payment Policy on tebaknomor

Accepted Payment Methods and Deposit Flow

We accept nine payment methods: e-wallets (DANA, e-wallet, mobile banking, local payment, online payment), e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet). E-wallet and mobile banking deposits settle instantly—funds appear in your tebaknomor balance within seconds. Bank transfers typically settle within one to three hours during banking hours. We do not charge deposit fees; all money you send reaches your account balance in full. Your deposits are immediately available for use across our sportsbook, live-dealer tables, slots, and esports markets.

Know Your Customer (KYC) Verification for Withdrawals

On tebaknomor, deposits require no identity verification. However, to withdraw, we conduct a standard KYC check: you upload a government-issued ID (KTP, passport, or driving licence) and a selfie holding that ID. This is a one-time process that typically completes within one business day. Once verified, you unlock withdrawal access indefinitely across all tebaknomor categories. We use KYC to prevent fraud, comply with anti-money-laundering regulations, and protect your account. Your documents are encrypted and stored securely; we do not share them with third parties.

Withdrawal Process and Timing

To withdraw from tebaknomor, navigate to the cashier and select your original payment method (the one you used to deposit). Specify the amount and submit. We verify your KYC status; if cleared, your withdrawal is queued for processing. E-wallet reversals typically complete within hours; bank transfers follow the receiving institution's schedule, usually one to two business days. Large or frequent withdrawals may trigger additional fraud-prevention checks. Your withdrawal history is timestamped in your account ledger, showing status (pending, completed, or declined).

Bonus Terms and Fair Use Policy

From time to time, tebaknomor may offer promotional bonuses (deposit bonuses, free bets, or cashback). Each promotion carries terms—including minimum odds, rollover requirements, and game restrictions. We detail these terms when you claim the bonus. Bonuses are subject to fair-use enforcement: if we detect abuse (e.g., using multiple accounts, exploiting system glitches, or colluding with others), we reserve the right to forfeit bonuses and close the account. Bonuses are not withdrawable until rollover conditions are met; once met, resulting balance may be withdrawn normally.

Dispute Resolution and Your Rights on tebaknomor

If you dispute an outcome or believe an error occurred on tebaknomor, contact our support team via in-app chat, email, or account messaging. We maintain detailed game logs, hand replays, and transaction records. Our team investigates disputes fairly and impartially. If we find in your favour, we credit your account; if we find against you, we explain our reasoning. Disputes are typically reviewed within one to three business days. If you remain unsatisfied, you may escalate to our senior team for independent review.

Account Closure and Funds Upon Termination

You may request account closure at any time through our support team. We will honour pending withdrawals, then close your account. If you have an outstanding balance after closure, we will not re-open the account for that balance; you must contact support to arrange a final withdrawal. If we close your tebaknomor account due to violations (fraud, prohibited jurisdiction access, fair-use breaches), we may forfeit any balance and decline re-registration. We will notify you of the reason for closure.

Limitation of Liability and Jurisdiction Notice

Our tebaknomor services are available only in jurisdictions where local law permits. By accessing tebaknomor, you confirm that your location permits online gaming and that you comply with all applicable regulations. We do not offer services in jurisdictions where online gaming is prohibited. Users in unsupported locations are responsible for verifying legality; we are not liable for any legal consequences of accessing tebaknomor where prohibited. We reserve the right to block access from prohibited jurisdictions without notice.

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